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A. Terms relating to the use of this website

  1. These terms and conditions outline the rules and regulations for the use of Thai Kitchenware Website.
  2. Thai Kitchenware is located at: 6 Carolyn Street Silverwater, Sydney 2218 – NEW SOUTH WALES, Australia
  3. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Thai Kitchenware website if you do not accept all of the terms and conditions stated on this page.
  4. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “US”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Australia. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same
  5. We employ the use of cookies. By using Thai Kitchenware website, you consent to the use of cookies in accordance with Thai Kitchenware privacy policy. Most of the modern-day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.
  6. Unless otherwise stated, Thai Kitchenware and/or it’s licensors own the intellectual property rights for all material on Thai Kitchenware. All intellectual property rights are reserved. You may view and/or print pages from https://thaikitchenware.com.au for your own personal use subject to restrictions set in these terms and conditions.
  7. You must not:
  1. Republish material from https://thaikitchenware.com.au
  2. Sell, rent or sub-license material from https://thaikitchenware.com.au
  3. Reproduce, duplicate or copy material from https://thaikitchenware.com.au
  4. Redistribute content from https://thaikitchenware.com.au (unless content is specifically made for redistribution).
  5. Hyperlinking to our Content

B. Delivery T&C

  1. Damage in transit -Thai Kitchenware does not take any responsibility for any products damaged whilst in transit (on delivery) unless it can be shown the damage (or loss) is due to negligence by Thai Kitchenware
  2. Delivery time frames – Thai Kitchenware cannot guarantee the exact day/time or lead time of delivery. The following is a general guide only:
  1. 2-4 days for Sydney metro deliveries (from dispatch date)
  2. 5-15 days for regional and interstate deliveries (from dispatch date)
  3. Orders are dispatched from our warehouse (in Sydney) within 2-5 working days from order date
  1. Authority to Leave – If no one is home to receive the order, the order will be left in a safe area on the premises. Please note in this case, Thai Kitchenware cannot be held responsible for lost or damaged orders after they have been delivered.

C. Refunds, Exchanges & Warranty

  1. Faulty products must be reported in writing (along with relevant pictures or explanation of the fault) within 24 hours of receipt
  2. Any fault reported after 24 hours of receipt may be deemed (at the discretion of Thai Kitchenware) to have occurred after delivery – for which we are not liable.
  3. In the event of a manufacturer fault, Thai Kitchenware, at its discretion, will either refund or exchange (for a new product). Amount refunded will be the total amount paid for the product and include any freight charges
  4. No refunds or exchanges will be given in the event of:
  1. A fault is reported after 24 hours of receipt
  2. The fault is due to misuse of the product or use not in accordance with manufacturer’s instructions
  3. Damage (whether accidental or intentional) caused by the customer
  1. Thai Kitchenware does not offer any other warranties on its products
  2. No exchanges or refunds will be given for any other reason not covered in points above due to hygiene issues

D. Privacy Policy

Thai Kitchenware (“us”, “we”, or “our”) operates the Thai Kitchenware website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.thaikitchenware.com.au.

    1. Information Collection and UseWhile using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal identifiable information (“Personal Information”) may include, but is not limited to:

      • Name
      • Email Address
      • Telephone number
      • Address

    2. Log Data

      We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

    3. Cookies

      Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

      We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

    4. Service Providers

      We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

      These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

    5. Security

      The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

    6. Links to Other Sites

      Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

      We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

    7. Children’s Privacy

      Our Service does not address anyone under the age of 18 (“Children”).

      We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

    8. Compliance with Laws

      We will disclose your Personal Information where required to do so by law or subpoena.

    9. Changes to This Privacy Policy

      We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

      You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    10. Contact Us

      If you have any questions about this Privacy Policy, please contact us.

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